5 Things That Matter to your Nightly Guests and SHOULD matter to you

1. Your marketing matters.

Marketing is always important in matters of real estate, but it’s especially true for vacation properties. Highlight your assets and craft a stellar description, but make sure it is accurate.

2. Only the best customer service will do.

Customer service for a vacation rental isn’t just about having top-notch property maintenance and responsiveness to your customers. When people receive a response, they’ll be more likely to try again at another point.

3. You’re selling an experience.

For residential rentals, you’re not selling a dream. You’re selling a home. Your tenants don’t need it to be ideal. On vacation? It needs to be ideal.

4. Be competitive in your market.

Price is very important, but so is occupancy and word of mouth.  When someone feels that they received a high level of service and value for the price they paid, you can bet others are going to hear about it.  Staying booked definitely helps cure the competitive pricing.

5. A professional image lends confidence.

Being professional is always important. The more detailed your listing and the better your pictures are, the more professional your image will appear.